Fix: Printer Problems in Windows 8 and 8.1
It can be pretty annoying to find your printer not printing documents, especially when you need to take the prints of some important file urgently. Yes, it happens to all computer users all the time and besides frustration, it also leads to wastage of time and efforts. However, this isn’t irreparable! Most printer errors can be easily fixed at home, even by beginners.
Here are some troubleshooting tips to fix printer issues on your Windows 8/8.1 computer. But before you start with the troubleshooting tips, take some time to know the printer you are using. Printers that have proper connectivity, good hardware conditions, and updated printer driver on the computer do not have much printing issues. So, ensure that your device too meets these requirements.
On your Windows 8/8.1 based computer, these are a few specific error scenarios that you may face:
- You print a document and the printer does not print anything. It just makes noise and the lights blink. This means that the connectivity of the printer is fine but unable to print due to some hardware issue, driver problem in Windows 8/8.1, wrong printer settings or the printer is out of paper.
- You print a document and nothing happens. This means that the printer did not receive any print command from your Windows 8/8.1 computer which may be due to reasons like – connectivity issue, power failure, wrongly installed drivers, printer spooler problem or wrong printer selection.
Tips for Troubleshooting Printer Problems
Here are some tips using which you can troubleshoot the problems faced by your printer while printing a job.
Checking Printer’s Power
Confirm that the printer is powered on and that no warning lights are blinking on the printer. This will make sure that there are no hardware issues with your printer.
Checking Physical Issues with Printer
Most printers have lights that blink when there is a hardware issue. Make sure that there are no physical issues with your printer like paper jam, problems with cartridge or out of paper issues. Also confirm that no warning lights are blinking in your printer.
Checking the Connectivity
Make sure that the USB or LPT cables are connected at both the ends. You can use different USB ports if the printer is not working on a particular port.
If the printer is connected through a shared computer, check the connectivity by accessing the computer’s shared drive.
Checking the Printer Driver
Check whether the printer driver is properly installed. If you are downloading the driver, make sure that you are downloading the correct one for your printer, because a wrong driver will cause issues in printing as well as in the functioning of the operating system.
Printer driver is also prone to corruption due to system issues, file modification or during system restore. In such cases you have to completely uninstall and then reinstall the driver to solve the issues.
Check Whether the Printer is Online
If the printer hardware and the connectivity are fine then do check the status of the printer whether it is in offline state. To bring it to the online state, click on the Devices and Printers option in the Control Panel, right click on the Printer icon, and select ‘See What’s Printing’. If the printer is in offline state there would be a tick mark on it. Remove the tick and wait for a while for the printer to come online. Once online, the printer will be able to resume printing.
Clearing Pending Jobs
Pending printing jobs will block the new printing jobs. These pending jobs must be cleared manually in order to print the new jobs.
Go to the Devices and Printers option in Control Panel and double click on the pending jobs. The ‘Error’ state of the old jobs will be reflected. Right click on it and cancel them. If the pending jobs are not cleared, either restart you computer or restart the printer spooler service.
Restarting the Printer Spooler Service
Printer Spooler Service is an important service to manage printers and printing jobs. It can be stopped for various reasons and to get the printing job done you need to get the service started.
To start a printer spooler service, type ”services.msc”’ on your Search box in your Windows 8/8.1 computer. The services dialog box will open; now locate the Print Spooler and turn it on.
Follow these simple tips in Windows 8/8.1 based computers and fix the printer issues all by yourself. But if you are still not able to fix them, call iYogi technicians at the toll free number and get tech assistance to resolve the printer issues.